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  • OTEAcademy celebrates the first annual Customer Experience Day!


Network access and mobile devices have had a profound impact on the way people work. The workplace is no longer defined by four walls but rather by how, when, and where you can connect to the network and resources. The way employees interact is commonly characterized by audio and video conferences, mobile messaging, and social interactions and communications.

Sweden and Singapore continue to top the rankings of The Global Information Technology Report 2010-2011, Transformations 2.0, released by the World Economic Forum, confirming the leadership of the Nordic countries and the Asian Tiger economies in adopting and implementing ICT advances for increased growth and development. Finland jumps to third place, while Switzerland and the United States are steady in fourth and fifth place respectively. The 10th anniversary edition of the report focuses on ICT’s power to transform society in the next decade through modernization and innovation.

Knowledge, Networks and Nations surveys the global scientific landscape in 2011, noting the shift to an increasingly multipolar world underpinned by the rise of new scientific powers such as China, India and Brazil; as well as the emergence of scientific nations in the Middle East, South-East Asia and North Africa. The scientific world is also becoming more interconnected, with international collaboration on the rise. Over a third of all articles published in international journals are internationally collaborative, up from a quarter 15 years ago.

Special Issues involve a series of topics that concern all levels of the company. In detail, they may refer to horizontal issues, such as Health & Safety of employees and visitors, or operational issues, such as Finance.

The Health & Safety program involve all activities that aim at safeguarding the health and physical integrity of employees. Safety methods and processes are designed so as to protect employees while performing their daily duties at work.

The goal of Quality Management training programs is to provide updated information and analysis of the relevant standards so as to help you become familiar with their requirements.

Quality Management training programs aim at showcasing the significance of business processes for the development, implementation and improvement of an effective Quality Management System.

Quality Management Training Programs

  • Quality Management System ISO 9001:2008
  • Environmental Management System - ISO 14001:2004


OTEAcademy is the sole Oracle certified partner in Greece. Training takes place in a dynamic learning environment with hands-on practice, based on the trainees’ needs. A wide range of Oracle, Siebel, Sun & PeopleSoft courses is offered, which result in globally recognized certifications.

OTEAcademy is flexible and capable of delivering any requested training program, no matter how specialized it may be.

Oracle Training Programs

Database 11g

Microsoft Technical Training

OTEAcademy, a Microsoft Gold Certified Partner, possesses a high degree of expertise in Microsoft technologies and offers a wide range of technical training, resulting in globally recognized certification. It features certified instructors, methodized learning processes, certified training material and a comprehensive assessment system.

Microsoft Office

OTEAcademy is a training and testing center for basic IT skills, offering courses in fully equipped labs. Τhe courses result in the acquisition of certifications recognized by ASEP (Supreme Council for Personnel Selection), Internet and Computing Core Certification (IC3) and Microsoft Office Specialist (MOS) certification.

The Negotiations program forms a comprehensive approach to negotiations, which constitute a daily practice for modern businesses.

The program covers the basic rules of “engaging” in a negotiation, the factors that could affect it as well as various issues that a modern employee may be called to deal with. Different tactics will be analyzed through a series of examples and exercises, while special emphasis will be put on win-win negotiations.

Negotiations training program

  • 1st day: Factors affecting negotiations

In the modern world of business, personal skills are deemed extremely crucial to the personal development of employees. In particular, communication skills, ability of persuasive presentations, as well as successful negotiation skills are only some of the skills a modern employee should develop in order to achieve high performance.

Educational Program:

  • Communication Skills
  • Objection Management
  • Time Management
  • Persuasive Presentation Techniques
  • Emotional Intelligence in promotion transitions in a business
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